Aaron's
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62270
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+15702079010
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https://locations.aarons.com/u...
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340 S Washington Ave, Scranton, PA 18505, United States
Categories
Anonymous
11-25-2023 14:42I have moved a lot over the last ten years. Often leasing many different items from the store. In some cases I returned an item if it did not fit where I was moving etc. Recently I returned a sofa I paid on for an entire year because of the quality. They bought me another sofa I ordered and the Arm collapsed. So I asked for a replacement. Wound up with a new unit of the couch I returned that was paid on for a year. No credit or anything just start paying again. That couch did the same thing the previous unit did. The cushions sank and made it difficult for me to sit and stand up from. Well I returned that. I had a couch we bought from big lots and recently decided I wanted to add a chair and sofa to our living room and put that couch in my Den. After calling several times for a delivery estimate today I found out my order was canceled because I have returned their defective living room furniture too many times. I was told it’s not profitable for them to lease me any further living room sets. These people are just ridiculous. The company is a leasing , rental and rent to own set up. Why would you refuse a customer that pays on time and has paid out several leases early merchandise. It’s not my fault your living room furniture is made poorly. I have had several bedroom sets that I purchased and they are wonderful. I have opened up an email complaint with no response . Today I called requesting to speak with the DM regarding this decision and service
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