Primary Direct

Great experience! I replied to an ad on Facebook Marketplace for a portable generator that was listed as sold just to see how often they got them in stock. Kayla explained that they come in once in a while and I told her that I would keep an eye on their Marketplace page. Three days later, Kayla messaged me that another came in and it was exactly the unit I was after and exactly as described...New in Box. The gentlemen that helped load it in my truck were also very friendly and accommodating! By the time I was back on the road it was 15 minutes from when I first arrived...new generator in hand! Thanks for a wonderful experience! We will definitely be shopping with you all again!

They still carry appliance in store so you don’t have to wait to delivered from a warehouse and cheaper cost to ! Available with 3-5 yr extended warranty.

Fantastic quality furniture and appliances! We have slowly furnished our whole house over the last 5 years from Primary Direct! Latest was our living room where we purchased our new violino sectional, coffee table and recliner! Staff is extremely knowledgeable, helpful and friendly! We also purchased all our kitchen appliances, bar stools along with dining table, bedroom set and mattress! We’ll definitely be back for more!!

Great store, lots of products, excellent quality, helpful staff. 5 stars!

Purchased outdoor patio furniture, a new gazebo (minor box damage and way cheaper than anywhere else!) awesome deals and great quality! Just returned and bought a new fridge that I will be picking up later today. Great customer service and happy to be served by Kayla both times. She’s awesome to deal with and definitely looks out for the clients - a rarity in stores nowadays. Will definitely be back should we need more items.

Thanks for reaching out today Doug. As a major point of clarification the range was bought Sept 3, 2022, so in actuality the warranty is roughly 2 weeks past the 1 year not 6 months. But the larger issue in my mind was clarification around the warranty as I truly believed I was leaving there with coverage on both units. Regardless, I'll take accountability for that issue, which is a rare thing these days. In lieu of our conversation I have upgraded my initial rating.