Harbor Freight Tools

Sad that they can sell a faulty item and refuse return. We have purchased sump pump in past and understand with the replacement process it must be mailed. But when you install and item and in 24-72 hrs you see the item isn’t properly turning on as it should a refund should be allowed. Now in the same week we are going to Home Depot to spend at least double the price for a product we know will be honored replaced or returned if sold faulty in a timely manner. You just lost a long term customer to a more expensive competitor and of course will be sharing our experience. You could have even returned it so we could buy one immediately since it has been less than 3 days since purchase when we notified you. I bet even the employees wouldn’t but their pumps at this standard.

What an amazing experience I had with two of the team members here. Went way above and beyond helping my wife and I out. We drove from 3 hours away and spent over an hour trying to make something happen. And these women were outstanding with customer service. And treat you like family. Wish I had them as my local store

It is Harbor Freight. This location does not seem to have as many open box clearance items as other locations which could be seen as a good or bad thing. Tool quality seems to have improved in recent years, but unfortunately the prices have also increased as well, making them less appealing vs a more name brand tool from other tool shops. A shame, since that was one of the biggest things it had going for it back in the day. . Some things are still a great value though, so as long as you do your research, you can find some decent deals, but it definitely isnt the same value it used to be.

It's a tool shop! It's great! What more could you want? Had what we needed and the gal told us what isle and what shelf it was on. Perfect!

Good prices. Every once in a while their checkout lines get crazy and customers get impatient and whatnot. Not the worse problem a store can have though.

You can always find something of value in the store. This is the perfect place to spend a little money and come out with something big for your mechanical and working needs. Love those 20% off coupons and the free stuff you get.

Great friendly service and pretty good prices. I had heard a lot of horror stories about harbor freight products over the years but everything I've ever bought there has held up for my needs. Obviously if you are buying tools for everyday use, it might be better to check elsewhere. My last purchase was a propane flame thrower torch thing that I used to burn the weeds out of the driveway. It's been going strong for two years and haven't had an issue.

I have been purchasing items for years from this location. They usually have everything I need in stock and the staff is always helpful and nice. This is a discount store and i have always looked it this way. Would recommend.