Grace Electrical

Great service and patience from Mike at Grace Electrical. My +20-year old Liebherr fridge stopped working. A little bit of debug myself identified the capillary type thermostat as faulty. Grace Electrical identified and provided the correct replacement part which I fitted and the fridge is now cool again. Good old fashioned service (and discount for cash). Will definitely use again

Excellent service with very helpful and friendly staff. Always my first stop when needing any domestic spares. Very competitive prices and if the item isn’t in stock then a rapid ordering service is available.

Received a great service today from Grace Electrical. Rung them last Thursday asking about replacing the element in my electric grill. Appointment arranged for 9.30 today. They arrived on time and got straight on with it. A great job and friendly people. Would definitely recommend them as the price was also good.

On Tuesday morning my Delonghi Magnifica coffee machine clonked loudly and stopped working. After inspection I could see the mechanism inside had dropped down and twisted and couldn't be freed. I called Grace Electrical and a kind gentleman Mike suggested I dropped it off that day in order they could check it over. I received a call from a lovely lady Amy today telling me my machine was fixed and ready for collection. These guys are amazing and gave me the best possible customer experience ever. Thank you so much for your excellent and very professional service I'm a very happy bunny.

Our experience isn't worth 1 star. We arranged an appointment requested a call 30 minutes before arrival to ensure someone was in, no call received, luckily someone home. Appointment made because the hob in our house only last a few months, then die, regardless of make our brand. The electrian visited, didn't investigate and blamed the hob. We needed someone to help us, there's clearly an issue somewhere, but this electrician just wanted his callout fee and left. We can't afford new hobs every few months or another call out without a solution. Would not recommend, would not use again.

Great experience with these guys! I called after my oven stopped working, unfortunately they were booked up for a few days and I wanted a quick fix due to having small children. Rather that palm me off, Mike took the time to talk through what the problem could be and how I could fix it myself. Supplied the part and gave clear guidance on how to install. Excellent customer service, one very happy customer!

Great overall experience. Very polite and friendly people who are at the same time knowledgeable and helpful. Saved us from spending over £85 unnecessarily. Highly recommended!

No one says thanks so thought I would Your engineer was pleasant and soon pointed out the problem. Thank you for your help !! after your diagnosis and some shopping it’s all fixed and working even though it wasn’t actually a machine fault 👌👏 Thanks