Best Buy

The best electronics deals for home,office u0026 recreation are here at the Best Buy in the Heartland area of Missiissauga,Ontario,Canada.

Very low quality customer service. Employees and Manager doesn’t even align on policies for return. They don’t even recognise a person even if you describe and try every possible way to avoid the return of product. This is frustrating when you have to go back twice for single return. Their store manager was rude and should re-take manager training on return policies definitely as she is not doing a good job at managing team and also, when her understanding and opinion is not aligned with her own employee. I understand that it was a return without receipt but the employee and manger were not aligned on whether they would accept it or not.

Racist staff! Today marks the second anniversary of my arrival in Canada. I decided to buy a speaker to celebrate this moment, but the experience at this store will forever be etched in my memory. It's not only the day I came to Canada but also the day I encountered racial discrimination for the first time here. I've been in Canada for only 2 years, so my English isn't fluent, yet the store clerk told me not to shop if I didn't know what the item I wanted was called. His tone was angry, as if he were scolding a thief, but what had I done wrong? I tried hard to convey the right meaning using translation software, but I was ignored and mocked. Not to mention, the clerk deliberately entered my email incorrectly, preventing me from getting my electronic receipt. The clerk was also of Asian descent, possibly Indian or Pakistani, belonging to a minority group but failing to show respect for other minority groups. Never do business with this store!

It was my first time visit this location, got a nice air fryer with a good price! After got home I realized I lost my phone, I went back asked one of the cashier, they found it on the counter and kept it safe for me. I really appreciate all the employees, they are all super friendly and helpful! THANKS SO MUCH! Will definitely go back this location in the future!

Best Buy boasts an extensive range of tech products, specially for gamers. When I visited recently, there were only a limited variety of JBL and Sony headphones in stock and close to none for testing. While they excel in most tech categories, they should also setup up a dedicated section for desktop hardware components like motherboards and graphic cards.