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Anonymous
09-03-2023 03:25DO NOT USE THIS COMPANY - It has been a nightmare from the word go, missed appointments, they never respond to calls or emails, did a very bad job of laying vinyl planks, the layer stopped halfway through and refused to finish the job unless I paid him immediately in cash. Have been waiting very patiently for 8 months for them to come and try to fix shoddy workmanship and do the scotia. The layer has made several appointments but never arrives, no apology or explanation for not turning up. Their guarantees mean nothing. They have no fixed address and don't answer phone. They insist on being paid upfront so you have no redress. You must pay for the product first and then pay the layer, before the job is even finished, this is their modus operandi. Absolute Flooring, Absolute Disaster This is the worst experience I have ever had on the Gold Coast. Barrett (whose company it is) takes no responsibility for anything. Our next step is small claims court. Now March 2016 and I have had to find people to come and repair their shocking job as Barrett never did turn up with the scotia. Hope he's gone bankrupt by now - must be trading while insolvent, DISGUSTING !
Anonymous
08-20-2023 16:22NEVER USE THIS COMPANY!!! I am extremely disappointed with he work and people who did timber flooring at our house. If I could, I'd give no stars. After trying to contact them for 3 months our floor is terrible...we could have done a better job ourselves. There are cracks in 3 different places, underlay missing in the kitchen, about 1/2 a meter of flooring is lifted and they just tried to hide all the mistakes with putty. There are holes in our wall where they tried to take the skirting off. In the lined cupboard they just cut some random sized boards and placed the in there just sitting and can be lifted up. The scotia joins are not straight and just puttied. Worst of all they will not fix the problems and keep telling me to contact my installer which was arranged by absolute flooring. Do yourself a favour and stear clear.
Anonymous
08-11-2023 04:31Minus 1 for these unprofessional clowns! Never even turned up in the end with no explanation nothing!!! cut a long story short after many telephone calls, emails and changing the date on me. They let so many people down, particularly the elderly couple who needed their Campervan back for their booked holiday, accom,etc. Absolute Flooring BS! should be called Absolute Discussing Service Flooring!
Anonymous
02-24-2023 15:55Absolute Flooring was the best price and best service that I found on the Gold Coast I have been a builder for over 20 years and found there professional attitude and experience in the flooring industry second to none. There products were also the best I could find on the market when I compared them to other flooring stores. I would highly recommend them to anyone and everyone that is looking to purchase flooring with no fuss.
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