The Ultimate Back Store

My experience with The Ultimate Back Store was an exemplary one. I suffer serious nerve damage in my neck, elbow, hip, and down both legs. Finding the right recliner proved difficult, yet revealed the extraordinary attention to customer satisfaction that the owner, and genuine nice guy, Gil, extends to every client of the Ultimate Back Store. The first chair I bought seemed perfect, but after using it in my home a few days, I realized it was not the right one for me. (My husband, however, bought the same recliner and still loves it.) Gil took back the chair with no hassles. Then, over a two week period, he loaned me three different recliners, delivering each one free of charge, until I found the right one. He did this without complaint, nor any hint of being disgruntled. He understood my needs, and helped me through this difficult process with grace and kindness. He treated me fairly, and says he’ll sleep well knowing he did right by me. He told me he loves his job, and loves helping people. And you know … I believe him! Go see Gil, and his knowledgeable, friendly sales team. You won’t regret it. Tair Z. Sacramento, CA

I have a lower back issue that causes a disc to swell up and pinch a nerve that creates pain shooting all the way down my right leg. With the extended periods of time I spend driving, this makes things worse. I was referred to Gill and he helped me get fitted with a premium seat cushion and lower back support for my work vehicle. After that, I had gone back in for another visit to get our employee also fitted and ended up buying one of those really nice massage chairs. The times I had gone in there, I tested the chair and Gill knew just the right settings to alleviate the pain in my leg. I now use this chair daily and have reversed the pain making it non existent and am back to playing tennis with my son.

They are great in helping you and really care. Gill and Jamie are really nice people. Listen to your wants and needs and then help you. I would give them a hundred stars.

This place has beds chairs and all kinds of ergonomic furniture it's a great Tempurpedic showroom as well as all the major brands

It's 10:30, and the place isn't open. I drove all the way over here to check out the store and it's not even open. It's supposed to be opened at 10 a.m., but it's dark inside and the door has a lock around it. The guy was late because of traffic. Currently they're working on currently they're working on Interstate 50. And I know it's really tough driving on freeway when they're doing work on it. The guy was really nice I found what I was looking for. So yes, I recommend this place. Just call before you come to make sure they're open.