Economy True Value
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78939
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+16175364280
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https://stores.truevalue.com/m...
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219 Massachusetts Ave, Boston, MA 02115, United States
Categories
- Tool store
- Tool repair shop
- Tool rental service
- Plumbing supply store
- Paint store
- Key duplication service
- Home improvement store
- Glass cutting service
- Do-it-yourself shop
- Hardware store
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Anonymous
05-23-2023 20:46I have never experienced this level of rudeness in my life. The cashier, Kristen, insulted me, cursed at me and told me to “move on” literally bringing me to tears, apparently she’s a manager. Luckily the only person with decent customer service skills help me wrap my belongings. Kristen told me her General manger would be ruder than her and have less compassion, which I didn’t believe until I attempted to reach out this morning and the General manager hung the phone up in my face because he didn’t have time for it. I’m so hurt and shocked by this situation. If you do anything please just go to Lowe’s or Home depot these are just really mean people.
Anonymous
05-08-2023 13:33I just had an absolutely insane interaction at this store. I asked if they carried pocket knives/ multitools which they didn’t, so I asked if I could borrow a pair of scissors to cut a piece of moleskin ( I was walking around the city and getting a blister, just needed for quite literally one second). The guy at the counter (redhead guy if management is reading this) proceeded to give me the hardest time, insinuated that I was from somewhere undesirable, and then when I commented on his rudeness he then went on to name call and make personally offensive statements. Truly disgusting behavior.
Anonymous
03-11-2023 19:01Have come to this store for a while and had good experiences but recently went in to get a drill bit and asked one of the employees near the gardening section which kind of drill bit I would need for the item I had bought there previously the employee was super rude and kept trying to argue that you can’t use a drill for the project. I didn’t ask him this I just asked for help getting a drill bit and could’ve gone without the condescending attitude.
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