Best Buy

Consistent best prices and superior customer service place this store in the top tier for electronics and so much more. It doesn’t seem to matter if I’m purchasing a refrigerator or an Apple product, the staff can expertly speak to the product features and benefits. We recently visited to purchase noise canceling Bose ear buds and the price was $20 lower than the “low sale” price at Sam’s Club and even lower than other places we checked. We noticed that the Apple Air pods were also $20 lower at Best Buy. Do yourself a favor if you are purchasing any electronic, appliance, high tech grill, or a coffee maker, check out Best Buy.

Good selections of computers, electronics, and appliances. Got a good deal compared to big online stores. Can improve on the length of return policy. Friendly staff.

Didn't make a purchase today, still have some inquiries to make. But Cody was wonderful with tips and advice while we shopped for laundry machines. Staff was also very helpful with us finding a TV stand since they were out of stock in-store

I have only visited once, a very busy Saturday morning. We found what we needed at a price that seemed to be the best, after some research, but finding an associate able to assist was difficult. The people working were doing their best but seemed not very happy, overworked and tired, so the service was not up to high standards. I guess regular business days and hours they will be doing better. The store itself was clean and well organized.

They out of the product I came to get, said had two in stock, which was wrong. Second time in a couple months there in store inventory was wrong. Get home, no picture on monitor and a crack on the inside of the screen. Will change rating after I swap out, hoping no hassle. The guy who helped me was extremely nice, and apologized for the inventory mess up.

Went to go pick up computer yesterday. It was ready but the person that helped us the 2nd time was not in so since the person yesterday could not figure it we have to go back again and hope the right person is working today. Also looking to purchase 2 Google chrome and when we went back to pick up computer with geek squad and no one knew what we were talking about for Google chrome that we would have to wait till Benjamin was back in. He was great to work with. He really knew his stuff. On top of all that the Best Buy on gunbarrel does not take any calls at the store. You call and get someone overseas. If I could I would give best buy and geek squad -100 stars.

Large selection but the person I worked with on my return seemed inept at handling my return without prejudice, assumption and for me a bit of a profiling. Having an out of state license isn't a cause to begin to ask me to 'turn around my ID', to look me up and down after they misread my ID to begin with, and then to assume I opened something I hadn't and begin to inspect an unopened item like I would steal one item and try to return the package for a full refund says more about the type of 'typical' customers in your area than myself buying something/returning it the next day for one of my several houses in the country. BB needs sensitivity training - we all don't make $15 an hour and struggle; even if we're young.