Best Buy

Good prices and some good deals. Geek squad is great, but beat if you have an appointment. You can get pretty busy and make ya wait a while.

All I needed was to replace my screen protector. I bought one of the zag ones and when geek squad installed it, they said it has lifetime warranty, just come back and we will replace it. Nothing more nothing less. I went back today and customer service tried to help me but said it wasn’t approved by the manager that it is “policy” to bring the old one back. I was not told to bring the old one back cause it was broken. Doesn’t make sense to keep a broken screen protector. When I tried explaining it to Joe, I believe that’s the managers name, he just said it’s policy. No let me try to help or let’s figure something out. Never coming back again. Manager is useless.

Never have enough pokemon cards. Thats my only complaint, everything else is fine.

Amazing service today, wanna say thank you to the Manger that helped me out today in doing an exchange for a gift that we had gotten my daughter for her birthday. We really appreciate the help and friendly service provided today.

I’ve had no bad experiences here. Have bought a few things and everything works great. The online orders are quick too. I bought a lens converter here and it only took a few days, received an email when it was ready!

They have no Apple top laptops, just under request. But they have a good service, I noticed that have some home appliances too. Prices are ok, not cheapest but are ok.

Terrible customer service. Stood by locked window display for about 15 minutes. All employees appeared to be in bad mood. After 2 said we’re busy, approached a 3rd that was more concerned with scoring points with a female. His only reply ‘we do have a line.’ Lines only work if employees have any concern for customers. Which these clearly did not

I went to the store to purchase a microwave that was listed on the website as an open box. Got to the appliances area and asked the salesperson. He was very rude and told me that there were two other stores and how I knew it was there. His attitude sucked. I told him that a Best Buy salesperson from Corpus Christi showed me on his computer that the store in North McAllen had one in inventory. He still continued with his attitude, and I left the store. Terrible!