GMH Vehicle Recyclers Ltd
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80679
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+442920791383
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https://www.ebay.co.uk/str/gmh...
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Mardy Rd, Rumney, Cardiff CF3 2EH, United Kingdom
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Anonymous
03-31-2023 07:11***DO NOT USE!!! AVOID AT ALL COSTS*** Absolutely shocking. Tried to cancel an order the next day due to my insurance company being able to replace my glass following a break in. Was told to reject the delivery but after rejecting and signing to say that they've been rejected the driver took it upon himself to redeliver the windows without authorisation the week after, one was left outside my the front of my flat with no card left from the driver, I returned this to the supplier but after chasing for my refund and asking why I hadn't received full refund only half they told me 2 weeks after that the 2nd window was actually delivered. Please may I add that he only gave me this information after several emails back and fourth asking for the details and only when I stated that this is actually his problem to sort out, as the customer (who works in sales and dispatching) I should not have to get involved with the courier he decided to tell me. To make matters worse the window has supposedly been delivered to my neighbour above me at the beginning of September, I found this fascinating considering that no one actually lives there. When asking for the proof of it being delivered they have now gone quiet on me...very funny that. Well let me tell you now GMH I will not keep quiet until this is resolved and I have my refund. For anyone that reads this please please please stay away from here. It will save you a hell of a lot of hassle instead of dealing with an incredibly unhelpful company that do not have the decency to respond to your messages let alone actually try and resolve a problem that was made by their courier. UTTERLY ABYSMAL....Wonder if I will receive a response now. **update - still no response from this company after several messages sent their way - continues to be an ever so shocking service**
Anonymous
03-17-2023 02:26Phoned prior and was directed to view photos of the product online on eBay. The photos were accurate. I reserved the product ahead with no deposit required. I arrived there an hour later and the item was there waiting for me. Payment can be taken on card rather than just cash.
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