VAP Auto Parts

these guys definitely go the extra mile for their customers and i felt so cared for when i needed to bring my car in. Al was super helpful and kind. they got me in right away and fixed it up by the following day, such a great experience and great price. would recommend to friends for sure!

In making a private car purchase I requested the seller to arrange an inspection and he chose VAP Surrey based on Google reviews, same day availability and location. This was a Friday. Received a report with issues and pricing and one issue flagged as an urgent safety issue. Al said the safety issue could be fitted in next day. Completed the sale with a price adjustment and made overnight accommodation as I don’t live nearby. Returned next day and the part needed was not readily available from usual suppliers. Car is old. One was found through a competitor but wouldn’t be available until mid afternoon. Home for me was a far distance and waiting until Monday would present a big problem. I drove away in my “old” but new to me and now safe to drive car at shop closing time. No surprise at the till. Just what was estimated on the inspection report. Very pleased and since I spent the day waiting in the shop I witnessed a constant stream of many happy customers. Al juggles a continuously ringing two line phone plus his cell along with the face to face customers, always calm, polite and only wanting to help. I will return, even though it is far!

Booked two appointments for getting intake done was leaking first appointment was told mechanic was sick after driving from north vancouver second time dropped vehicle off at 9 am came back and vehicle was in the holding yard no phone calls both times had to take to another garage and got a bill for 1300 not impressed with VAP not the same garage it used to be have been going there since 1997 when I came out from Toronto they have lost my business for good and they should reimburse customers for there frustration and time down something needs a change but I won't be going back.

These guys are great! I ordered a starter from them and they were super friendly about my inquiry vs a few other places I called. Their prices were also very decent. I would recommend this place to anyone. Thank you again!