The Range, Sunderland

Today I went the Sunderland store after being to the Dalton Park store, as I wanted a outdoor storage unit which the Dalton Store one didn't have. I have to say the manager and member of staff where very helpful at Dalton Park store and went to trouble to find out which stores had the unit I was after ...Credit to a girl called Ashley @Sunderland store as she went of her way to look for the outdoor storage I was after as the 1st one she brought out was the wrong colour. She took me straight to customer service deck to be served by a different assistant who at the time was busy with another customer. Ashley jump on a till to get the queue down, then notice I was still waiting to be served so came back over and took me to her till for me to purchase the unit.... She also took the unit to our car and give a helping hand to get the unit into the boot (tight squeeze but we managed). I would like to say a huge thank you and totally appreciate your help....... That's what you call good customer services....... Well done Ashley...

This place sells pretty much anything. Never in my life did I ever expect to find a shop selling an inflatable santa being violated by a dog. This will look awesome on my front garden!

It is a lovely store with nice range but do thing with anything heavy there should be help to the car.

The Range has gone down hill since I last visited. The aisle with lighting had been blocked off for some reason with some lights lit up but most of them were off, the reason I visited was to buy lights and see them lit up. Lots of things I picked up didn't have prices on them and couldn't find an assistant anywhere to ask them. Shelves were so dusty I bought a large electric fan put it in my trolley the box was filthy my white top was covered in dust. Didn't have a good experience.

Pretty decent. Can park nice and closr the entrance/exit which is handy. Quite often ran out of the frames I'm after though.

After ordering the Molly Dining Table and Chairs online. I just wanted to provide feedback on the Customer Service received from The Range. A special thanks to Theresa who after a delay in the delivery from the courier, kept me informed and ensured me that they would resolve any further issues if further delay. The dining set looks fab in our room and wouldn't hesitate to order online again.

Good size store, lots of different items from plants to freezer food and pretty much everything else in between.

Large store with a good range of goods only 2 checkouts on at 11 am on a Sunday morning plenty parking