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Anonymous
08-16-2023 03:53Put in a suit for my son prior to his prom. Was told categorically that it would be ready on time. They phoned me on the day to tell me they were closing two and a half hours earlier than normal so if I wanted the suit I had to be there in twenty minutes. I was at work and this was impossible. I called multiple times asking if they could leave the suit with a next door business out of something could be rearranged but just got an answer phone message. In the and took my son to Next in Guiseley and quickly bought a new suit there. Was called the next day and apologised to; they also offered to do my next dry cleaning for free! Ha! Just felt like a slap in the face. Wouldn’t trust them with anything again. Rude, unreliable and didn’t seem to get/care how frustrating their behaviour was.
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