Renee's

I never normally write reviews but this upset me.... I ordered a blouse which all went well, but I realised a few days later I wanted to return it. Unfortunately due to mental and physical health issues, I was unable to do so in the short 2 week return window. I reached out 3 days over the return window, and explained my situation and was apologetic, but was addressed bluntly with no empathy. I have not been able to return the blouse. So I'm out of pocket a lot of money which is hard for me as I cannot work, and live with my parents. I explained all of this aswell, and again received blunt replies. I shop a lot as it the only thing to distract me from my severe conditions. I understand their policy and respect the fact my health is not their issue, but I would expect some empathy or at least understanding. I was taken aback by this situation, as it is the first time I've dealt with such hostility.

What a gem of a boutique in the heart of Northampton! Beautiful collections of clothes and first rate customer service. Really helpful but not pushy. I was so impressed by how they knew what styles and colours would look great on me. One of the lovely assistants brought me down a pair of jeans from upstairs. I tried them on and they were so comfortable, I haven't taken them off! Unheard of when buying jeans normally for me. Highly recommended especially if you want to update your look! Thanks Tracy, Tory and everyone else 🙂

Wow, what Excellent Service u0026 Speed. I placed an order for a Fabulous Oui item yesterday 22/12/2022. Arrived 7am the next Day, Fantastic considering it is 2 Days before Xmas. Received Beautifully wrapped and with such care. This is not the first time I have shopped with Renee's and definately wont be the last! Thanks Ladies you have such Beautiful Collections, especially Oui Clothing ❤

Absolutely brilliant boutique. The customer service is unbeatable. The staff were very knowledgeable about the products, giving size advice, etc. and the variety of stock is excellent. I placed an order on Friday, it was dispatched same day and I received it Monday. Thoroughly recommend this place

I prefer to shop online and ordered some dresses from this shop. I wanted to return one and realised the shop was only 30 minutes away from me so called to see if they could help me choose something else. The appointment with a stylist was fantastic. They had picked out some wonderful pieces for me to try, gave me plenty of time to choose with no pressure to buy and suggested accessories that worked really well. I would never have chosen the items I bought in the shop on the website, and I was thrilled with my purchases. Their advice was invaluable and I will definitely be returning. The shop is a treasure trove of beautiful pieces and the staff were excellent. Thank you so much. I'd travel hours for service like that and I now know exactly where I'll be shopping for future outfits.

Had a lovely session with Tracey choosing some bright and cheerful outfits for a long holiday. Lots of choice in my size and help with advice on putting clothes together. Good to have a shop where you can buy unusual clothes and be given the confidence to wear them!! Thank you!

I've walked past this beauty for nearly a year and I never called in until yesterday and really wish I had sooner. I needed a new top as felt really uncomfortable in what I was wearing and I had the most friendly and supportive visit. I was helped to find tops that suited my size and figure and I can honestly say I was given tops I would never have looked at but when I tried them on they felt and looked amazing!! I am absolutely thrilled with my purchases and left with a few cheeky extra tops too! Thank you so much as I usually feel really uncomfortable in-store shopping as it often leaves me feeling upset and stressed about my figure but I left feeling body confident. Thank you so much!!! ❤️

'Quality' taken very seriously at Berties...as a woman and as all women should, this the key component in today's shopping experience. Style, quality and feeling as though you really have bought terrific high end clothing is truly what being a lady should be about. Having one item of fantastic clothing should always outweigh 7 cheap items that you can but anywhere on the high street. If you can't afford the full price, then wait for their enormous sales..either way you can't go wrong and will have beautiful clothes to be cherished forever. Why look like everyone else and support fast fashion, when you have stylish staple wardrobe garments that you can relish forever. Would highly recommend..