Dunelm

Super helpful and informative staff, really cared and helped us make sure we knew what we were looking at. Also gave us some homework! The ladies who work upstairs in the furniture and curtains are great, 10/10 customer service. ✨

Expensive but nice shop.Got good quality curtains but the poles are way too expensive.got them cheaper elsewhere

Big thank you to Ann who was working on Saturday, she appeared to be working at the curtains section and I asked for assistance with my click and collect. There was a lengthy queue and Ann came downstairs to sort my order out. Really appreciated

Called over lunch break to the lovely bright cafe 4 staff on counter took 15mins in a q then another 10mins to have food delivered had to leave without eatting as service was far to slow

Never again. I ordered click and collect. They give you 7 days to collect but recieved an email day 6 to say pick it up but the end of the day or loose it. I rang the store 14 times(no answer) to see if they could hold it until the next day (I had just finished a night shift in the hospital and the store is 30 miles away tiredness and driving are not a good mix plus I had arranged to go the next day) I contacted the chat service and they basically told me that there was nothing they could do at all (the service was blunt and didnt listen) I panicked and went to the store about 7.30pm (shop closed at 9pm) I got to the till (only 1 person in front) the girl went off to get my order, she came back 10 minute later with only part of my order, she explained the rest was upstairs somewhere. A further 15 minutes later she came back with another part of my order (but not it all) she then went off again taking another 5 minutes. While she was away I found a large black mark on a white sheet. This was then refunded taking another 5 minutes. The girl was lovely, but, 35 minutes for a click and collect is ridiculous. Along with everything else I won't be using this service again. Pity! the bedding was nice and very reasonable.

I was served in the Cafe by such a gorgeous, lovely girl here on Saturday with long brown hair and was probably my favourite part of the visit to be honest!

Lots to see in this store, fantastic cafe with great food. We had a lovely afternoon here.

Easy parking and one member of staff went over and beyond tk help find what I was looking for. Disability access great and in-store lift.