Best Buy

Very bad experience. Team lead snehil should get customer service training. Refused to help me with a simple question which he even refused to listen and I confirmed with him multiple time “are you sure are you hundred percent sure you are not helping” which he said no. I had to drive to 8th location just to get a simple question answered which any Bestbuy employee could have answered. The experience deserved 0 star. Shame on you and your arrogant attitude

Worst experience of my life, I bought Apple watch 8 series 45 mm and at day of purchasing I need starlight color but they didn’t have stock that day and best buy staff told me you buy black color on today and when starlight color will arrive you have to exchange the color. Today I went to same Best Buy Preston shop they said you have to pay Extra money for Color exchange. No Corporation with customer and I back home now without exchanging color.

Went in to buy a very basic laptop first location apparently didn't have any but said the other location does, went to the second location, first salesman was going to get the laptop, I waited for about 15 minutes and seen he was helping someone else out, asked another salesman who said that the laptop was a piece of junk and I shouldn't buy it, didn't try to sell me anything as I told him I only needed something basic and for mobility so he said get a chrome book, ok where are they I asked, couldn't even take the time to show me where they are and ended up helping someone else, so I left and went to staples and bought a laptop there and the salesman there explained why the basic one wouldn't be recommended but found one a little more that would give me future capabilities if I ended up using it for more than what I was planning on. All and all best buy has the laziest, no ability to sell and nothing remotely close to customer service. I will never purchase anything from best buy in the future.

Best buy? More like WORST BUY! Starting with the fact that they were not able to do an invoice, and trying to convince us that no apple retail store would be able to do so. (BTW a complete lie) The salesperson doesn't know how things work and tells you things like they won't write the invoice details due to the risk of writing the address wrong; customer service doesn't care and are not interested in helping you. Only one person tried to help but obviously gave us the wrong advice. The manager only smiled and LIED to us, telling us that they were saving the last computer for us (when the salesman showed us 8 were available). He did not know the different invoices best buy offers. He tried to convince us that we were wrong. He even tried to give us a document with no invoice validity saying that it was more work for him, but he would do it to make us happy. In conclusion, do not go there.