The Home Depot
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64121
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+16046081423
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https://www.homedepot.ca/en/ho...
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https://online.fliphtml5.com/g...
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900 Terminal Ave, Vancouver, BC V6A 4G4, Canada
Categories
- Roofing supply store
- Paint store
- Lighting store
- Kitchen furniture store
- Hardware store
- Garden center
- Flooring store
- Home improvement store
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Anonymous
10-29-2023 19:32Well organized and maintained, also, one of the most cleanest washroom/restrooms for their customers. The drawback of Home Depot is most products prices seemed higher than competitors although they claim price match. And another disadvantage or disappointment Home Depot does not have a good loyalty program such, neither any good sale/promotion offers.
Anonymous
09-21-2023 21:50Made a purchase of some wood, router, screws, and a batter for the router here. They never put the battery into the cart and I got home and realized it was missing so I phoned them (30 minutes after the transaction was completed) The person on the phone advised me to come and pick the product within the next two days. They said they had recorded my name and I just needed to go to customer service and give them my name to pick up the product. I came in the next day to pick up the product and was told that I needed to know the name of the salesperson in order to pick up the product. At which point I came and spoke to three managers there was no record of me calling the day before, and the only thing they could do was escalate to their loss prevention team. They spoke with the cashier who “didn’t remember the transaction, or anything to do with it”, but after they spoke with her a second time “she remembered placing everything onto the cart” Wouldn’t recommend coming here as they don’t follow through on what they advise you when you call with an issue with a purchase. Check your bags thoroughly prior to leaving the store to make sure you have everything that you purchased. Managers were not useful in solving the issue, and were not helpful, more accusatory of why I would leave without bringing all my purchases with me. Management team is incompetent and does not stand by what their staff tells the guests. Not a great experience to say the least. Out 150.00 for the item with nothing to show for it.
Anonymous
09-15-2023 05:42Went to Home Depot to purchase a new fridge. Start to finish, it was quick and easy. They have a wide selection to choose from. The only down side was when we received our Fridge, there was 2 small dents; one on each side of the french doors. Sid Moosavi, that works in appliances was the one that helped us from the time of purchase. He was very helpful and resolved the issue immediately. I enjoyed the experience of purchasing with Home Depot. 10/10 would recommend and will definitely purchase at this location again.
Anonymous
09-03-2023 14:12Kinda disappointed with the painting department on my recent visit. Usually, on an average visit, if you stand by a section in the store for more than a few simple minutes, staff will ask to help... I was in the section reading labels, standing looking puzzled I'm sure. I was attempting to find the correct product to use to seal my basement wall. There are many options for various uses and surfaces. This department is busy. There was at least 5 different staff who saw me, as I was there for over 20 mins, reading labels. Not one asked to help. ... I could have asked but, guess I was waiting on them 🙃
Anonymous
06-04-2023 11:42I had received such a caring and Knowledgeable service from Della at this location. Even though it wasn’t her expertise , she went out of the way to help me find all the items; those I was looking under a lot of stress to get a problem fixed at our house. Keep up the good work Della! You are very nice human being!
Anonymous
05-13-2023 00:05Kind of disappointing, it's very hard to find someone to help you. Especially when you're looking for something towards the back of the store, especially with all the heavy stuff are. So you really have to go out of your way and search for somebody. The girl in the front doesn't know. I showed her something from the website and asked where it might be in the store, she wasn't sure herself. So I don't know who they hire. Why these people have no idea where anything. This place is hit and miss. They have everything you need. However, it's a hassle to get help and to find what you're looking for because nobody's there to help you. They have everything you need here. This store has it all but sometimes customers need assistance.
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