Tommy Hilfiger

Worst customer experience. Had a product as gift and came out bad after a wash. Brought all the way to this store and explained the quality of product as not good. This was to be used during holidays. We got the response saying this is old product and cannot do anything with replacement or offer anything similar at discounted price. Couple of Customer care reps were laughing after we left. Not a good place for respect. Never coming here. I saw other reviews and understood why I got this kind 0 star service. Don’t visit this place.

staff is really helpful and they give you good deals also if you are not aware about them then

I was lucky when I visited the store. Everything in the store was on sale. It was as expected, clean and nice and tidy. The staff were helpful and took the time to help me find the right size.

I have purchased numerous items from TM in the past. This past week i got home from the store to discover a security tag still on one of the items. I live 2 hours plus north....the store manager said please return the item for exchange, and a sorry for the inconvenience.....Thanks Tommy awesome service recovery. So fortunate there's a Gap, Polo, Lacoste, Brooks Brothers and old navy with similar fitting clothes....Remember to check for those pesty security tags

Unexpected when to the change in room with 6 t shirt 👚 to try between v neck or round in l o xl . I had 3-4 bags from other store. So a teenager working there make me keep the bag outside the fitting room . And rest of customer taking it inside . I went to Cash out told to a cashier they said you can talk with the manager one to talk with them but I hear I don’t want to deal with this call Other manager. So i left the store to raises .

This store has excellent and friendly service. The one that helped me out was Bilal, he was cute.

I had a terrible in-store experience with Tommy Hilfiger. They flat-out refused to accept my valid discount code, and the staff handling my request were not only unhelpful but also quite rude. It's incredibly frustrating when a company doesn't honor their own promotions, and when the staff is rude, it makes the whole experience even worse. I won't be returning to their physical stores.

I brought many products form this store in past. And in my last purchase my black pant got shaded and even spoiled my MK bag. When I tried to return, they didn’t accepted it bcoz the tags are not attached. Who will wear the pants with tags? After we use the product then only we will get to know the defect. More over the customer service is horrible. They were not even sorry. Very disappointed and dissatisfied with the purchase. Will never visit again. Thanks for your disrespectful and harsh behaviour. And more over they told me that all the Black products from their store will shade the color and they don’t cover in the return policy. The floor manager and the Supervisor Sabrina both are not fit for customer service job.