Komoka Kilworth Home Hardware Building Centre

I've never had such a bad customer service experience ever. The representative at the customer service desk around 1pm ish today treated me like a criminal. In a rush, I had bought the wrong product at another location. I asked if I could return it here. He gave me a rude look, but it seemed possible the way he was helping; however, immediately he said it looks like a sale item, which it wasn't (I don't know why an item on sale would matter either...). Then he had trouble scanning it, so I think he assumed I swapped the barcode? which is stuck on to the product. Could have told me he can't process it, and I'll take it back to the same location in the east end. He chose treat me in an awful manner. I don't hate this place, hence the 2 stars. It's just one person who can ruin your experience. I've been here several times, but this was the most unpleasant. When I bought the correct item, the lady at cashier was extremely pleasant. Update: their team reached out to me, and I took the chance to speak with them. After all, I haven't had trouble until now. While walking through the store, the staff greeted me and offered assistance right off the bat as usual. It was a blessing to meet Steve. His service and team are exceptional, something you don't often see nowadays. Thank you.

Absolutely awesome place ! Great store has everything screws lumber paint trim plumbing electrical etc always love talking to the awesome friendly staff super awesome people keep it up guys 🇨🇦 !

Best hardware store ever. Love going there even when I don't need anything. Today bought a toilet seat there u0026 installed it myself, I have toilet seat skill but am not available to do yours, retired.

I love shopping at this home hardware! The staff are friendly and helpful, and their selection of stock is fantastic! They are dog friendly, so my pups can join in the fun! It’s always a pleasure visiting!