Categories
- Women's clothing store
- Sportswear store
- Outdoor sports store
- Outdoor clothing and equipment shop
- Men's clothing store
- Children's clothing store
- Camping store
- Clothing store
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Anonymous
09-21-2023 01:49The staff named Lisa was really rude - was standing there for a good ten minutes while waiting for her to finish chatting with her colleague, and her attitude was not even good. If you hate talking to customers either work in the back end so you don't have to talk to actual humans or change a job. The other staff who was serving us at the desk was really nice though.
Anonymous
05-21-2023 14:39Really great service, I had ordered the wrong sized boots online and the staff helped to fit and sort out the exchange, it didn't feel like because I got the size wrong it was my problem, we worked through it until I was satisfied (this doesn't always happen in customer service).
Anonymous
04-27-2023 00:37I had been to the store twice that day and returned at 5:10 not too far from closing to make my decision on a jacket. After still deliberating, my partner and I were approached by a staff member who was so incredibly helpful and provided great advice. She even found some alternative options to help me compare. Best experience at a mainstream store I’ve had in a long time.
Anonymous
03-02-2023 19:58The main strength I see in Kathmandu is the staff. They helped me to buy a jacket for my partner even he wasn't there. One staf member even volunteered to try out the jacket just to make sure that it fits for my partner. Felt so comfortable to do shopping when those boys and girls are around. Thank you and looking forward to see you all again.
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