J.Crew

Audrey (415519) gave us the best customer service we've ever had at any J.Crew. We actually walked up to the store just to peep our heads in and ask if they were still open. Audrey told us the store had closed 5 mins ago but to come on in and take our time since they were going to be there a while anyway. We tried on several items and she checked on us frequently and brought us different sizes. We never felt rushed in any way or that we were imposing. We walked away with a few purchases and were thanked again on the way out. A great overall shopping experience. A+

Had some really good sales. I really like all the outfits I got

Nice store but horrible customer service. I couldn't even tell you if they had anyone working because no one, and I mean no one EVER made an attempt to see if I needed anything. Maybe I didn't look like I was a JCrew kinda guy! Nevertheless, I most certainly won't be forcing any retail location to take my money. Save your gas and parking money and order online. You'd probably get better service.

Alanna was an incredible help with my shopping. She was patient and did an incredible job with helping me fill my needs! I had the clothing shipped to my place and was delightfully surprised by a note she left. I cant wait to wear the items I picked out with her support. Thanks again Alanna

Bigger selection than the other Chicago stores- somehow has a better selection than the North Ave store- which I can never find anything there anymore. But 900 n Michigan usually has some good finds. Maybe their selection is more similar to suburban stores? The fitting rooms can get crowded when busy. But overall it is a quick stop and convenient.

Although the men's section is tiny, there were some interesting items and i was allowed in right before closing. I wish i could remember the name of the man who helped me out, he was very attentive. I think it's worth a stop for men's staples. I got a wool pea coat at an amazing price.

This is a larger than average J. Crew and tends to be fairly busy. The staff are also a little more proactive than in some other branches about checking on you, which can be good or slightly annoying depending on your point of view!

This J. Crew is spacious and carries their wedding collection and other limited edition items. However, the sale area is small and I feel like I get snotty looks whenever I gravitate towards the discounted items. It gets uncomfortably crowded on the weekends so I would recommend shopping during off-times.