JB Hi-Fi

I bought an wireless home light, which was all working except a software feature that had been claimed by the manufacturer. When I asked to return that item, the shop immediately took it back and provided a refund. This is definitely a customer-friendly approach that I've even seen first time in my life. Greatly appreciated.

Poor service.Not enough staff. Bad advise. Also after giving personal details to get sent a receipt for my purchase, I now have hundreds of spam emails every week, that started straight after receiving my receipt. Do not give them any personal info. I will not be a returning customer

I went to buy q990c sound bar last Saturday. I ask to staff price match appliances central. But staff said can not And he said if we price match that, how do we get salary like that. So i went thegoodguy and they price match well I felt Jbhifi guy dont know well and dont want to work

Riley and big rat are absolute legends, super lovely to talk to and very helpful, will definitely be back to see them again. Too bad the chicken nuggets are awful. :)

came in today to the store u0026 overheard an employee discussing inappropriate topics within earshot of customers to two other employees who seemed uncomfortable, u0026 sounded like he was also threatening them with illegitimate claims. it felt extremely odd u0026 i’m worried about the employees who were in that conversation, considering how uncomfortable they seemed. i left the store quickly as i started to feel uncomfortable as a customer

Keifer I hope I spelt your name correctly. Awesome guy. Extremely knowledgeable, total gadget nerd. I rarely write reviews but Keifers level of service totally deserves a nice thank you note from a happy customer. Five stars.

Second phone I got from this shop and I blame both on Keifo. He's too damn helpful and breaks everything down perfectly. He knows his stuff and loves his tech.

Stood by the TV's for about 5 minutes. No other customers in the area. Could clearly see about 5 staff, talking amongst themselves, stocking a shelf, on the phone. Not once did a member of staff deem us worthy enough to ask if we needed assistance. We left. That's the problem with all JB hi-fi stores. The staff think they are too cool for school. They look at customers as though they are an inconvenience. Sad really.