Verizon
-
77988
-
+14805852376
-
https://victra.com/stores/az-s...
-
https://victra.com/verizon-dea...
-
https://victra.com/apple-reser...
-
https://victra.com/apple-event...
-
https://victra.com/verizon-dea...
-
https://victra.com/redux-water...
-
https://victra.com/locations/
-
https://victra.com/victra-x-ea...
-
18251 N Pima Rd Ste F130, Scottsdale, AZ 85255, United States
Categories
Anonymous
06-16-2023 19:00It is 10/5. I would caution customers when dealing with this authorized dealer with upgrading their phones. In the first week of July my husband and I went into the Pima location. We were taken well care of on the day, and we left feeling well taken care of, however now 3 mo. later our billing is still not correct. I’ve visited the location no less than 4 times( the last time this week on Tuesday 10/3) and still left without resolution…the owner in not in until Thursday and now it is Friday. We upgraded my iPhone 11 to a 14… it was to be free. This phone has record of being received but was not linked to our account. We are being charged $22.50/mo.. for that free phone. Should be a easy fix…not happening. My husband updated to an iPhone 13 which we paid for in full before we left the store. Now we are seeing a device charge for his phone due to a math error??? NOT our fault. This should be an easy fix. I’m now hearing it won’t be until Monday 10/10 that it will be “ checked into”. It should not take 3 months to solve this.
Related Places
Fairview Park, 2960 Kingsway Dr, Kitchener, ON N2C 1X1, Canada