Dollar General
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76991
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+12512635230
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https://www.dollargeneral.com/...
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3251 Old Shell Rd Ste B, Mobile, AL 36607, United States
Categories
- Variety store
- Seasonal goods store
- Party store
- General store
- Drug store
- Discount store
- Convenience store
- Candy store
- Beauty supply store
- Dollar store
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Anonymous
10-23-2023 09:29The two stars are because it's a convenient location. I stopped in to pick up some paper towels and see what they had on the Christmas aisle. The Christmas aisle was blocked and there was no cashier when I got to the register. I overheard a cashier, while I was shopping, being rude to a customer and saw one cashiers on her cell phones with her mask pull down to their chin. When I went to check out, no one was at the register, so I left and decided to go to another store.
Anonymous
10-11-2023 04:36Convenient and fast. Offers a variety of household products and outdoor items. Toiletries and clothing and food both canned and dry (Dry meaning beans,crackers and pasta). Most of the staff I've dealt with were friendly and helpful. The general appearance of the store is clean but somewhat cluttered in places.
Anonymous
09-06-2023 22:21Very rude. Lady at the cash register was rude to vendor. Vendor was just telling her that it was another way to do something to make things easier and she got rude with vendor. When vendor replied to her again she made him wait to check in for a long time. I think that is petty and rude. She don't know what all that vendor has to do or how many more stops or if they have to be at another stop by certain time. I feel like people attitude should not get in the way of being petty towards someone.Dollar general should not have employees working for them if they are going to treat people like that.
Anonymous
06-20-2023 07:14Today I ran in to buy batteries and there was a creepy man behind me when I was checking out at the register. He said inappropriate things and tried to engage in conversation and I got out real quick. I then went next door to the veggie market and when I came out the manager of this Dollar General came out. She said, “I don’t want to get into your business but my clerk said that this man was harassing you at the counter. He is in this red car behind me right now. I’m getting ready to get his license plate number but I wanted you to be aware that this man is in this car and if he follows you….” I said, “I will drive straight to the police station!” Thank you, Dollar General employees for looking out for us. I wish I had looked at your name tag, but I wanted to get outta there fast. Please know I will always feel safer because you watched out for me today.
Anonymous
05-30-2023 00:12This is one of the best Dollar Generals I have been too. The ladies that work in there always greet you when you walk in and are always willing to help you find something if you need it. I have never seen them without smile on their faces and they seem to really enjoy their jobs. The store is always very clean and organized, it's very rare that they won't have something that you need in stock either.
Anonymous
05-18-2023 22:11Very unprofessional manager. 1st time I went in, the manager and cashier FOLLOWED me around the store like I was trying to steal something. That is a big no no in customer service. I use to be a manager is customer service and also work at DG, not a good thing to do. Never follow a customer around like that. 3rd time I went in, the same manager and cashier was there. As soon as I walked in, the cashier said oh lord and looked at me. I brushed it off and walked on into the store. While I was looking in the toy isle, I could over hear the manager complaining about this same cashier to a vendor. I'm like whoa, so unprofessional. So then, the manager stops what she was doing, goes to the cashier. I could kind of hearing them talking about me. The manager yells out across the store do you need help? So the entire time I'm looking , I could see her out the corner of my eye watching me AGAIN. She stopped helping the vendor so she could watch me. While all awhile, talking and laughing with the cashier she was just talking /complaining about to the vendor. Needless to say I will not be going back to this store. Someone needs to rethink this ladys position as a manager or she could use some training classes on customer service. It was ridiculous.
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