Occidental Cleaners #1

Terrible service!! Anyone wants to take their expensive clothes to there please pay attention!! I took my Supreme X TNF by any means Nuptse jacket (brand new worth over $3000) there, and ask them to take care of two small stains with wet wash and mild detergent specifically. After the service, I found the stains was still there and black scratches all over my jacket and partial of my jacket dyed darker. When I question them about the damage, they treat me with terrible attitude and does not willing to take any responsibility. During the discuss, there was basically no solution offered. All they offered was re-clean it one more time which I give them a second try, but they only made more black scratches and the yellow color was further faded. After two terrible services, I have no choice but take my jacket and leave because all they offered was still re-clean it. Add review: By the way, I am super curious what kind of agreement was offered except re-clean it? After two services the end result was the jacket was dyed partially black and black scratches all over the jacket. They claimed that the black color came off from the inside of the jacket. Common sense: 1. If you really performed wet clean as you said you did. Why the jacket was dyed partially black? If the black color came from the jacket itself, and undergo wet cleaning the black color should evenly distributed by water right? 2. It is common sense to turn the down jacket inside out before put it into a loading washing machine. Then where did all those black scratches came from on the outside of the jacket?

These people are life savers! I forgot to get my shirt cleaned for a wedding I was due to attend the next day, and they were able to get it done for me very very quickly. The lady on the phone and the gentleman in the store were both very kind and accommodating regarding the situation. Shirt came out great, too, especially considering the time constraints. They won a customer in me!

The worst service ever they burned an expensive skirt and pants that I took to get dry cleaned and hemmed. Don't go to.... you gonna regret it $ ipay like $90 for them to burn my cloths. 0 stars

Paid $70 bucks to have my husband's pant suit shrunken. Won't be coming back.

Friendly staffs, but so expensive. 1 coat, 1 summer jacket, 1 shirt, 1 hoodie was $97 🫠 Couldn’t afford it and took it to a different cleaners in downtown, and it was $51. Felt huge inflation here.

Love the way they cleaned all my clothes very friendly

I bring here all the delicate clothes I need washed m/dry cleaned and repaired. They take good care of all the items and never had an issue with any of the clothes I bring in. If a stain doesn’t leave, they will let you know by placing a little tag on the hanger that says that if they tried a harsher stain remover, the item would get ruined. It happened to me just once and it was a very stubborn black stain over a red fabric. They were able to make the black stain become very faded so that you don’t notice it as much and I’m glad they didn’t try something harsher that could have ruined further one of my favorite pants.