Walmart Supercenter

Grocery pickup and delivery service has significantly declined within the past year. Processes and staffing should be reviewed. Pickup used to take 30-45 minutes. Now it takes over an hour. I placed my first grocery delivery order in June. It was delayed by 3 hrs. After 3 hrs, I called to inquire about picking it up instead. No one from the store answered. Walmart support could not reach the store either. I picked it up from the store after talking to an employee in the parking lot who went in the store 3 separate times to find all of my order that was supposedly dispatched hours prior. My latest orders have been delayed by 2 hours. Once I arrive for pickup, it takes an hour to make contact with anyone at the store since they do not answer the grocery pickup phone, and the answering machine is full. My most recent pickup order was scheduled for 5-6pm. I was notified it was ready at 6:44pm. I arrived and checked in at 7:24pm. At 8:35pm, without contact with anyone at the store, I rescheduled for the next day. There should be a method of communicating with store employees other than waving someone down in a parking lot.

I asked a cashier to help me scan in a quantity for 24 cans of green beans. She started to scan her badge but then told me I had to scan each can, and walked away. I KNOW it can be done as other Walmart stores do it.

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Walmart is always a great place to shop. I was looking for a handicapped cart, and the young lady at the front said I have you. The one that I was going to wasn't working. The store was well stocked and clean. The friendliness of the staff makes a difference. They wanted to make sure I found everything that I needed. Thanks for a wonderful shopping experience.

There been for buying our weekly household needs. Less price and good products,can get all products here and have options like pharmacy, Money orders and insurance etc

Always clean, friendly employees and well stocked. I enjoy shopping here.

I had a human customer service person who actually rang up my items. She was awesome. She smiled. She engaged with me. I wish I had gotten her name. First time in a long time since I didn't leave Walmart aggravated. I'm going to find my receipt and post her name. She deserves some kudos.

Customer service was poor but selection was very good as usual. They have just about every grocery item grocery item you would ever need. But the best thing about Walmart is that they have Electronics and they're usually really cheap, or they have a good clearance all and what you can find them cheap. This location does not have a clearance Electronics aisle. Therefore it definitely takes some points off this slip particular Walmart for me.