Tru by Hilton Gilbert

The hotel was clean and staff was friendly. The rooms are small and cheap but I believe that is the purpose of this line of hotel. I left the hotel at 7am for a full day of meetings with customers and asked for my room to be cleaned. I returned at 5:30 before going to dinner and it hadn't been done. The hotel is fine if all you need is a place to sleep which is all I did. For families or couples maybe not. I don't think I would stay at a Tru again, just because I want more from my hotel. I did check the other Hilton locations in the area and this one got the best reviews so I went with it. Hilton hotels just don't seem to be what they used to be.

This was my first time (Oct 27-30) staying in this hotel. My Room was a single with a King size bed. It was clean, very cozy and had a nice view. The hotel staff was very friendly, and the complimentary breakfast was very good. Another great thing about this hotel is that it's within walking distance too Santan Village (excellent restaurants, bars, and departments stores-for shoppers). I honestly have to say that I will stay at the Tru by Hilton the next time I visit Gilbert, AZ.

1. Exceptional service! The staff went above and beyond to make our stay comfortable and memorable. 2. Impeccably clean rooms and common areas. The attention to detail in maintaining cleanliness was truly impressive. 3. A delightful experience from check-in to check-out. The hotel's ambiance is inviting and relaxing. 4. Fantastic amenities – from a well-equipped fitness center to a beautiful pool area. Everything you need for a perfect stay. 5. The hotel's central location made it convenient for exploring the city. Close to attractions and public transportation. 6. The decor is tasteful and modern, creating a welcoming atmosphere throughout the entire hotel. 7. Attentive and friendly staff who genuinely care about guest satisfaction. Their warmth made our stay even more enjoyable. 8. A diverse and delicious breakfast buffet with options to suit every palate. A great start to each day. 9. Spacious and well-designed rooms with comfortable beds. Slept like a dream during my entire stay. 10. Efficient check-in and check-out processes. The staff made the whole experience seamless and stress-free.

Great location for food and restaurant spenders. The rooms were clean but the bathrooms in the room were not refreshed of essential shower items. Quiet enough environment that I slept uninterrupted. The breakfast assortment in the morning is wonderful and they offer a great variety of snacks to purchase on the side. Family friendly place with friendly staff. To the staff: the towels I got from a refresh were thinning out.