Aritzia

The store has a lot of nice products, it can get very busy in the weekends so we try to go on the weekdays during the day for a less crowded experience. They have from very casual to formal clothes. The service is better when it is less crowded. Some of their items are of good quality while others are ok. The location is good since there are other shops near by as well. There is street paid parking around.

The sales associates made me feel so frustrated. They just kept taking my things and I’m not really used to that sort of thing. At the end, I really wanted to know the correct price for what i wanted (because everything is on sale and it’s hard to know what the prices actually are) and the woman passed off my things to another woman who passed them to another woman who started to prepare my things for checkout but i just wanted a price check. Then they told me it would only be 20% off even though I found it in a 50% off section. At the end, my friend bought something and they gave her an extra 20% off and if the sales woman had told me that same thing would happen to me, I would’ve bought it. ALL IN ALL a very confusing set up and extremely overwhelming.

Was just in store on Saturday. Salespeople are way too aggressive. We had a few items in our hands and at least 3 girls tried to force us to take to counter. Back off and let us shop!! At one point we were looking through a rack of clothes and one of the employees actually said she needed to get in there to put away some clothes. That is so against every rule of retail! Customer experience should be everything but it was so ruined by these aggressive and rude employees. Even manager came up to us at one point trying to close a sale. She couldn’t have been more fake and disingenuous. Let us shop, let us browse and we will get to cashier at our convenience, not yours.

Love this store. The clothes are basics, perfect for so many occasions. High quality. Body suits, great fitting slacks, wrap dresses. Jill is the best sales person. Always helpful and friendly.

I loved shopping at Aritzia and this location. Every time I stopped in, I was always greeted by the employees and everyone was so nice and kind with helping me out stop. Last weekend, I stopped in to pick up some clothes for the weekend. No one greeted me. I was like the only one in the store and there were 10 employees standing around ignoring me. One employee literally walked past me to help someone else that walked in after me. I even saw one of the store managers, the Asian lady, who ignored me as well. She always recognizes me because that’s how often I go in there. She looked me in the face and walked the other way. After 20 minutes in the store, Maya was able to come up to assist me. She definitely helped make my shopping experience better. I shouldn’t go to a store spending hundreds of dollars just to be felt unseen and uncomfortable. I will drive all the way to the location in Oakbrook next time or order online.

Thank you to Liz E for helping me get my fall and winter wardrobe together. Liz was understanding and professional and got the style for my body type just right. Everything Liz brought to my fitting room was elegant, timeless, and fit like a glove. Liz helped me find staples i will use for years. If you need help styling for work and dinners… Liz is your go too. Thank you Liz. I’ll be returning and recommending family and friends

This store is beautifully decorated and spacious so it is easy to move around. They have a lot of cute clothes. The price point is fairly affordable. The music is fun. Definitely worth stopping in.

Such a lovely shopping experience! I felt so attended to and not like I was annoying anyone. Celine and Tamika were insanely helpful and gave me sincere suggestions and feedback about the clothes I picked and helped me put together a nice cohesive few pieces. Thanks so much girls!!