GameStop

Every time I place a pick up order at this location it gets cancelled with no explanation. Not sure why this store is the only one to consistently do that. Save yourself the hassle and just order from Amazon.

Nick was very rude cashier when answering basic questions, not to mention with both earbuds in. I can see now why this company is in decline

I walked in wasn’t greeted then had to stand there for a few moments just to be told to wait. Which is fine but there was no interest in helping me with anything. I felt like I was a nuisance and I didn’t feel welcome. I hope the staff looks this over. And puts a little more interest in their customers.

Great place and good location another plus its open unlike the bowman street location in Lebanon pa

Ryan was very unprofessional. He Gave me a set price and then after I signed papers and totally dropped the price by more then half of what I was expecting because of a smudge on a controller. He later apologized but didn’t fix the issue. Horrible customer service

Ryan was extremely rude and unprofessional to every customer that was in the store. He became exasperated at the simple tasks he was asked to do by patrons, and through his coworkers under the bus for how he was acting.

Been looking for small toddler controller for my son for a while now. Popped on in and they had the Nano Controller. Bought it and made me happy. My son now can play his ABCs, Matching, colors, numbers, shapes, phonics, and more now on his own on the Xbox. Him and I also got to play Forza and The Teenage Mutant Ninja Turtles together. Made me happy dad. Next up Lego Star Wars. Thanks again for having the item and great service.

An honest review of this GameStop location: As with most GameStop locations, the employees appear underpaid, or unenthused about the job. I’ve gone into the store, and while friendly, the employees seem to constantly want to pressure you into buying items or add-ons you do not need. The worst part is the customer service however. I’ve placed online orders for store pick-up, only to have the orders cancelled for “in-stock” items. Whether it’s a glitch in the system or inattentive employees, I do not know, but I would highly recommend shopping at one of the other GameStops in Lancaster. You will save yourself the stress.