General Parts Group

Called them to repair a Merry Chef oven. They took it back to their shop to work on and when I didn't hear anything for 2 weeks I called them and they said it was done and was over $2,000 to fix it. Which they did without ever consulting with me. And charged to my credit card they have required to set an appointmend (!) As I had already replaced the blower motor in question a year previously (from them, for $1100) I wasn't about to replace that same part a second time for half of what the oven cost new and twice what it cost a year before. They acted confused when I told them it was unprofessional to fix that without checking first. I think that tells you all you need to know.

General Parts is fantastic. They are timely, dependable and trustworthy. Kara truly cares about the success of your business. Strongly recommend!

Tim came out on time and was very professional. He repaired our oven went over what he fixed and showed me everything was working properly.

Marco’s #3509 - We had an issue with our oven today. We weren’t able to cook anything until Tim from general parts came and saved the day. Reapair went quick and smoothly. He had us up and running in no time. Great service and great communication. Tim let us know what the problem was and how he fixed it. Great experience. I highly recommend Tim and General Parts.👍