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Anonymous
09-24-2023 19:27Devin is absolutely the best!! I took my Giant Reign 2 and asked him if he had any suggestions for upgrading it!! He was very helpful and ordered everything I needed, I picked up everything and started assembling everything and got caught up on something! I called him up and said to bring it in and he would look at it, he got me up and running in no time!! I will only take my bike to him from this point on!!
Anonymous
09-21-2023 03:45Dont bother. Genuinely dont bother with this shop. I had a couple years ago had my bike serviced and in particular, wanted my rear hub packed. I paid 300$ for this service. Although I wasnt informed of the price beforehand (i had a 150$ bike at the time.) And after I got home (a 40 min drive and I didnt have a car at the time) the hub fell apart first ride out of the parking lot. Recently I had a 2017 road bike in the shop to warranty my rigid trek fork. The shop lied to me that the fork was not under warranty (LIFETIME MEANS LIFETIME) and that I had to pay for a new fork out of pocket plus their labor. I asked them to try a warranty and they said it was denied. I called trek and they sent me a new fork IN A WEEK i had a brand new one at my door. And trek not only said there was no such claim from the shop, it was in-fact, under warranty. Also when I had got the bike out of the shop (I changed my own fork) the derailleur hanger was bent and there was a new scratch on my 1k road bike. Meaning this shop has either done bad work, lied to me, or has way over charged. This shop is the very reason I DIY my bikes now. Paying 300$ for a service is not only high, but I could for less than that buy the tools to do my own work. I wont be coming back again for any reason.
Anonymous
09-06-2023 08:53I walked in really just wanting to look around u0026 didn’t really plan on buying. My knowledge about mountain bikes is slim to none, I got the pleasure of having Pier working for me and he did just that. He answered all 5,000 questions I had and made me feel comfortable about being a bike owner u0026 next thing you know I’m riding out with a new bike. Beginner or pro these guys will definitely go to work for you!
Anonymous
06-17-2023 10:29Bought a sweet bike from them, they were extremely helpful and had me try out different sizes to see which size I need. That's customer service and that's not what bike shops are known for... but I had a great experience with these guys! They ordered my bike and it will be here soon! I will never go anywhere else as long as these guys are around and continue to treat their customers the way they should... they understood that I'm not a professional and I don't know much about mountain bikes. I was treated with dignity and respect and that is why I will be buying my next bike from them as well, as soon as I test the limits of the mountain bike... road bike will be next!
Anonymous
03-16-2023 07:11When you are searching for a good team with a good heart ,you will find them in this shop. They take care about your bike and they also care about the person behind the bike. They made good work with knowing what is the best for your bike. There are beautiful bicycles for sale too.
Related Places
Staples Corner Retail Park, Unit D1 Geron Way, Brent Cross, London NW2 6LW, United Kingdom