CVS

Went in because I was having a sore throat and a ear ache. The nurse practioner didn't even get out of her chair to check me over. She had her student do everything. This was a waste of time, and a complete lack of concern for a black woman's health! Do better!

Last two times all new staff in the pharmacy and each one was more rude and unhelpful as the next. Will be considering switching to a different pharmacy if something does not change soon…

You will wait over a day for your scripts if you don't go in and ask for them at that moment. The pharmacy has also made billing errors that forced me to directly approach my insurance company for reimbursement. I do not recommend picking up your drugs at this branch.

I don’t mind the staff at all- there was one who I’ve rarely seen and she started off with a fairly cold attitude but I find you just hold space for anyone working customer service to feel annoyed and they end up relaxing around you and being kind. Dealing with people all day when you’re not 100% sucks and if you’ve worked customer service you know that it’s not personal and you don’t need to make it worse by being entitled to them treating you like gold. Let people be people or order your drugs online and get them delivered. My only “irritation” lately is that I’ve been calling into my psychiatrist bc they have to individually send refills for a medication each month, by the time I call CVS it’s been sitting in there for a few days and it never got filled so I have to at times even wait another day. Some staff don’t know where to look to even see a new request was put in. I haven’t had my meds for three days because new staff insisted there was no script in there but of course- request was put in for over six days.

Great store. I’ve never had any problems here my medications always on time

Bad customer service. Would not provide me with my medication even though I was waiting in line and crying in pain. I arrived 15 mins prior to closing. One lady was nice and wanted to help the other women was rude and wouldn’t even make eye contact.

Katerina u0026 Brett at the pharmacy are great. They always say hi to me by name whether I am picking up a script or just walking by. The employees at the front are really nice as well.

Thank God for the young woman with the beautiful blue hair, and for competent speed-demon Marla! There are other great managers there, but those two really stand out -- their helpfulness, and concern, make them stand-outs.