JOANN Fabric and Crafts

I LOVE this place, every fabric under the sun, sales and coupons, good management, interesting decor stock and craft supplies. Best part- the staff. What a lovely bunch of people, friendly and helpful. Particular shout out to Sierra- who is patient, kind and knowledgeable. I feel loyalty for my Joann’s. Thank you.

I love this store so much everyone is so friendly you can close the doors and I can stay there and pick put everything just love it one of the best store by far ❤ ♥ 💕 💖

Dealt with a wonderful staff member named Sierra who took the time to check inventory. I needed 3 of a Christmas item listed as in stock however wasn’t on the floor yet. Sierra made the effort to check and brought me exactly what I needed. Considering they seem understaffed and the item was not yet shelved, this young lady deserves to be commended!

I called to a young worker, and instead of coming towards me, she just stood. I asked her a question as I hobbled towards her, and she went and served someone who just came up behind her. Joann's used to have such great customer service, but for the last 5 years, it's been horrible. New bad management and / or corporate?

I went in looking for some fabric for a small project, the lady at the fabric cutting area was super nice and helpful and knew exactly what I was looking for. She was able to direct me right to the other items I needed with no problem. Checkout was quick and the cashier was also very nice. They don't have the selection of art supplies that Michael's has, but they have far more fabrics and the store is clearly focused in that direction, which is great because I don't believe I've seen too many stores focusing on that. I'll definitely be back.

Completely unprofessional management. Waited in line during a busy time and watched as a manager screamed at an employee who was only trying to help. Wildly inappropriate to watch a grown woman berate teenagers trying to work a register.

I had a horrible experience this afternoon, along with a lot of other customers. I was on line for a long time because there was only one register open, and the line was going to the back of the store. People were complaining about waiting so long, many put their stuff down and walked out, I did the same. No customers should be treated or taken for granted by any store. I had good experiences before, but I can and will not recommend you, because you treated everyone like we were nothing. The management should be ashamed of themselves for letting this happen

The sales person was helpful and knowledgeable as well as engaging and pleasant.