AutoZone Auto Parts

Went today to get a Mercedes Battery for a 2017 C300. The staff before I even said what kind of car “we can’t do a battery install”. Why? Their reply is it a newer car? Yeah 2017-2018. Yeah they have a computer on the Battery. I’m confused I’ve been working on cars for years and know the computer is not on the battery. They go on to say the battery is in the back seat. Again I said I just jumped the battery from under the hood. Took the technician outside and showed him. He says see those little boxes on the terminals that is a computer. No they are sensors I worked on Mercedes for years that is not a computer. Again the technician couldn’t understand what I was talking about. So I just said cool I’ll guy the battery some where else. I called advance auto in the parking lot. They agreed with me knowing it a batter you can swap it out. Went to advance auto up the road and they installed battery but they stripped bolts on the battery tray. No computer on the battery. The computer is not on the battery guys. It started right up. If you hire people who don’t want to work they won’t. And a little advice if your hire some make sure they know the field they are in. I worked for years on cars and the last thing I wanted to do was install a battery today. Yeah had to buy a new bolt for the tie down to fix the issue with advance auto. So had to do the install the battery again myself. Please hire guys in your store who know automotive or went to school for it. And yes it started right up, needed a battery replaced that took a whole 5-10 mins.

Great job, Jack and crew, absolutely the best. These guys helped me so much while I was broken down in their parking lot. With their help, I was able to fix my alternator and get back on the road. I can't tell you how awesome they were, that's very rare these days.