Malmaison Bar & Grill Belfast

Wonderful food and really good wines. Service was excellent.

The hotel is lovely. That’s why we were surprised the Chez Mal experience was so atrocious—we ordered two steaks, two cocktails, and an appetizer. The appetizer never came (with no explanation), the steaks were terribly over cooked (my partner ordered his rare, but it came as medium), and the service was nearly non-existent. We also did not order sauce with our steaks, but yet we’re charged for sauces with each. Would absolutely not be returning to the restaurant as there are so many great restaurants in Belfast with great service. We’d gladly stay at the hotel again any time though.

£50–60

Adam’s service was above and beyond - promptly serving and helping our large party of 13 both mornings of our stay. His cheery mood and helpful suggestions started the morning right, and he definitely helped make our stay all the more memorable and enjoyable. Thank you Adam!!! - The Q Family

So good food. Creme brulee was immense. Liudas was a wonderful host, second best thing about the night after my new Wife :D

Absolutely shocking to say the least I came from Dublin to a dog friendly hotel to be told we could not sit in the bar with a miniature dog but had to sit in the lobby it was 9pm 3 people in the bar why would anybody refuse to allow a small pet in an pet friendly hotel without making a clear statement before booking I explained my situation and was simply refused by bar manager even though foh tried to help ..never again

OK, just OK. Substandard compared with Stix, Holohans, Berts etc. After spending £120+ on a meal we were then harassed after 11pm by staff, claiming we had not paid. Yet we had paid with the MANAGER. How about you ask your colleagues about this kind of thing before ringing endlessly and ruining our night out?

£40–50

5* for service. I arrived to stay in the hotel and the restaurant had closed just a few mins but the very attentive waiter ordered me a steak with a glass of wine and looked after me even when the kitchen was officially closed. Very kind staff.

90 minutes in half the appetizers arrived, 10 more minutes and we were out of there. Shameful.