Halfords Autocentre Cardiff (North Road)

Dropped in for my first MOT, had availability on quite short notice which was nice. Dropped my keys off with Julian who let me know in advance that there would be a bit of a delay and to expect the car back in about an hour and a half, which wasn't a problem. Picked the car up, was informed of some minor issues to keep an eye on with tyres and headlights and was able to drive away fine! Very professional and friendly.

Been to this garage a couple of times now - once for a clutch check and replacement, and once for MOT. The staff are nice and I haven't found the prices to be higher than any other garage, or had them push sales/ do work I didn't ask for. Booked the MOT online and got quite a good deal. My MOT took about two hours which I understand would be annoying if you don't live locally, but the North Star is a nice pub nearby or you can walk over to Whitchurch road where there are lots of cafes. The biggest downside for me is that there isn't much parking outside.

January 2018 - MOT, Failed on rear brakes rusted and worn. Decided to get all new for all 4. Julian the manager is very friendly. The team seem very happy and provide in depth knowledge to the customer. Prices are very high. £700 for 4 brake discs, all new pads and a rear box exhaust for the vauxhall merriva. March 2017 - AA Member Referral to this garage. Andrew at the front desk and the guy who fitted my new starter motor were fantastic. Friendly and made great conversation. My first garage experience. Will always come here. Simply professionals.

Staff here were really good. Steve was honest with us about what could be done and what was worth doing, and when it was clear they should stop looking because the car was clearly done. Didn't charge us for a service once it became clear the car was beyond servicing. Been to them before and MOT is efficient and staff always friendly and helpful. Recommended.

Had MOT and service now, two years in a row as I am new to the area. I am not experienced in mechanics at all. Made me feel very uncomfortable as a young female, asking condescending questions. Never properly explained MOT results, just pass me a piece of paper two words and palm me off. Majorly overpriced parts. Won’t be coming again.

I wish there was a zero star to select for this poor service. My experience with this service provider was really poor, I wouldn't recommend it to anyone unless he's looking to waste his time and money. I regretted doing service here.