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Anonymous
07-07-2023 14:18I recently visited the Rutland Road store to purchase some sand and cement. I realised that I wasn’t going to manage without help. I approached one of the team (named Josh). He was extremely helpful and took me down the store to show me where the items were. Without having to be asked he offered to lift the items onto the trolley which he took to the cash desk for me. I was delighted when he said he would also put them in the boot of my car. I was extremely grateful for all of his help and wish him to be recognised for this hence my review. All in all a good experience.
Anonymous
07-03-2023 15:35Went to ask a younger woman a question, and I just said 'oh excuse me' and her response was 'WHAT' and she looked disgruntled the entire time she interacted with me. Didn't smile once. Then went to chat to younger male co workers and was all smiles! Maybe basic education on simple manners and how to treat customers is needed for some of your staff.
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