The Range
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54118
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+441473288300
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https://www.therange.co.uk/
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Suffolk Retail Park, Unit 1 London Rd, Ipswich IP1 2EJ, United Kingdom
Categories
- Toy store
- Rug store
- Pet supply store
- Lighting store
- Home improvement store
- Garden center
- Furniture store
- Department store
- Art supply store
- Home goods store
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Anonymous
12-22-2023 17:21Ryan provided excellent service, nothing was too much for him to find out of a product was available in store and to locate a price that wasn’t marked on the shelf. An asset to The Range he is. Pa on the till was polite and friendly despite her being busy and being the only staff member working at the checkout with a very long queue. May l suggest The Range employs another person to assist at the check out to avoid queues and an IT system that the staff can see what other branches have the item in stock.
Anonymous
07-07-2023 01:02I came in on a Saturday. There was only one till open on one of their busiest days. The three staff (standing at the only till open) took 5 minutes to acknowledged me because they were too busy discussing who’s going on break next. Their conversation was not only unprofessional, as they were each bickering with each other about who has been working the most; but not once did they look up at me or see the que of people waiting. Eventually the lady served me but she continued to have her conversation regarding breaks with the girl standing next to her. This is the second time I have had an unpleasant experience in the range. The first time I came to return something and the boy serving said he couldn’t accept the return as it wasn’t “packed properly”. I stood at his till for 10 minutes trying to unpack it and pack it again until he was happy but eventually I asked for the manager who said it was fine. The boy gave me the dirtiest look. These people should not be working in customer service. I love the range but not the people working there.
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