The Rug Shop UK (Online Only)

I ordered a rug from this company and through no fault of their own, I had to return it. There was excellent support and communication from the company throughout the whole process. They got back to me promptly and without fail. The money was returned to my account as promised. I would certainly use this company again in the future, without hesitation.

Very pleased with the outdoor rug I ordered. I had my eye on it for sometime and saw it was on offer. Looks great with the rest of our furniture and fantastic quality

Beautiful and vibrant colours, adding beauty to our small flat ❤️

Absolutely love this rug! The colours look exactly as they do online and it’s really great quality! Excellent service and fast delivery. Would definitely recommend!

Great service from the online Rug shop. It arrived in a few days, we expected to wait a few weeks. Our Orla Kiely rug is perfect and really good quality. Looks amazing in our hallway. I would definitely use the Rug shop again and recommend to others.

I purchased x 2 rugs from The Rug Shop UK. When I called the customer service I was told I am a lie they did not send me used rugs, I told customer service that I am not asking for a refund but rugs which are new, not refurbished. I will not use this company ever again. I will get help so that I can help other people in the same position as I am. These items should not have left their warehouse in the first place as they are not fit for purpose. With my experience The Rug Shop UK does not deserve not even one star.

I have had two mats from the Rug Shop and they are as described and good quality

Love the runner rug! Bought two for the hallway and they look great. Very durable looking, also - not flimsy like some runners. Delivery was fast - would definitely buy from The Rug Shop UK again.