Drain Surgeon Plumbing And Heating

Just Spoken to Rob the owner regarding our recently acquired property with a septic tank (never had one before). He gave me great advice and seemed a genuine bloke. I would use his service from his attitude over the phone.

Personally I wouldn't use this company.. They were sent by a very corrupt and dangerous letting agent JG Collie.. I waited all morning and then got a call at before midday - he was having trouble locating me in DYCE ( because there is another Prospect Terrace there ) A month after the Gas Safety..the boiler went off and showed a fault. He did come back to turn it on but even though I had said please turn pressure up to 1.5 ( because he obviously hadnt noticed prevoously it was falling below 1 ) Brian turned it up to 2.2 over the green zone and too high for an Ideal boiler. leaving it very noisy and busy, even though the dials are moderate low. The moral of the story is dont rent from JG Collie becaise they think nothing of sending companies to do bogus GS certs and doctored way out of date electrical or use Drain Surgeon., another in a line of companies who will just do what they are told Since then I have been left feeling like a huge weight on my chest. And total desgust at how bogus GS certs so easily go out, here in Scotland where I have been for over 3 years. Shame on you No one checked why the pressure was falling or that the radiators where in fact sabotaged by a previous tenant running the boiler to the hilt. Lets face it - they all go home and the tenant is left with the problem.

Scott came out to investigate a blocked drain at our house, he was on time, polite and showed lateral thinking in trying to solve the (bloody awkward) problem. Communications were clear and concise. Very happy with our service.

Called for an emergency appointment and nobody turned up. Would have been nicer if they said upfront they were not interested in the job so I would have called someone else instead of waiting.

Thanks so much to John Campbell from Drain Surgeon NE for quickly identifying the part required to fix my boiler, ensuring the delivery was expedited and repairing it this morning. Absolute lifesaver after SSE and Corgi were both useless! Excellent and professional service.

Lewis provided a first rate service. He explained the whole process, was very friendly and polite and showed us where the problem lay. The drains were unblocked within an hour and cleaned up. Great service.

I’m sure these guys are very good at drains but not as courteous drivers. Operations manager of the business decided to roll his window down and educate me on how to use the roundabout on Holborn Street this morning with my kids in the back seat after pulling out in front of me whilst looking directly at me! That round about has 2 left turns, one straight ahead and 1 right turn to head back the way I had come. Apparently I should have been indicating right and going back the way I came in his opinion. Shame on you. Learn to drive, learn some courtesy, stop scaring kids!! Shame

Do not use this company, turned up a day late, had to remove a radiator, plumb in a washing machine and put the radiator back on should have took 1hour done it before with other plumbers in under one hour , They sub contract Drain surgeon in Aberdeen. A complete rip off do not use them. I will be sending this to everyone I know.