Argos West Belfast (Inside Sainsbury's)

Paid for goods through click and collect. Arrived to be told that they were closed and there was nothing they could do as the machines were off. Very unhelpful. Machines all turned off before time advertised on their google page. Waste of time.

Went dwn for a gaming pc for my son for xmas paid a bit more than was willing to but jamie who served me had a lot of knowledge and was very helpful with all my questions. They guy took his time and explained about ram and stuff that i had no clue of lol. Even sugested the suitable monitor for gaming. Thx jamie gentleman argos are lucky to hv a employee like u.

Bad service. I bought a carpet cleaner. It has a 5-year warranty. It is a problem with water leaking from the device. They refused to return the product and told me to contact the manufacturer.

Terrible setup from Argos. Expected to wait in a line for a reserved item. Which is fine. But the line is also shared with everyone else going into sainsbury. On a Friday this would be no less than 50+ long. Oh and after 1 day I still have not received anything to tell me if the item is ready. Was quoted same day.

Whilst I understand what a challenging and stressful time this is for your staff ( being an essential worker myself) , I am very unhappy with the service given in store today. The staff were unwilling to give me the items I have paid for after a long wait in the queue because I didn't have my Argos card with me, despite me showing them my passport and even showing the card information from the App I have on my phone. The text message I received from Argos did not state I would need to bring it and neither did the signs that are on show while you wait in the queue. Given the pandemic I would have expected the staff members to be flexible with this process and not force me to make a extra trip, but the attitude of the staff members was the real problem. I was told by a senior member of the team that I could complain to customer services on the phone but it wouldn't change anything. I can only describe their tone and body language as passive aggressive u0026 when I returned to the store within the hour I saw the same staff members smirking at each other when they saw me in the queue again. Really poor

Absolutely disappointed to have ordered a TV on 9th December, paid for delivery on 13th December, the status today 16th December shows it will be delivered on 13th December. Was able to speak to a customer service staff after loads of questions and checks and requested for refund which she agreed, but at the end of the day I haven't received any texts or mail for confirmation but luckily the status on the Argos website shows it will be delivered on 13th before 9pm.

ANNE MARIE has had a rough night by the looks of things. She's not making much sense today and has refused a refund on faulty goods stating that I should take it up with the manufacturer.

Was in Argos inside Sainsburys West Belfast today for 3 separate transactions u0026 returns. Great team working together to deliver excellent service. All of them looked younger than 25 - a great display of professional service from younger people who are often criticised and yet are the backbone of the country’s service industries. I want to particularly mention the assistant Joe who dealt with me for each of the transactions. Fantastic service and product knowledge and new exactly what he was doing. He’s an asset to your business.