Max Mara ^🇩🇪

Very upset. I purchased a dress there for a special occasion today. Wanted to try it on at home with all my accessories before committing to it so I asked the shop assistant what the policy was on returns and exchanges before purchasing. She said it was 8 days for either option. When I got home and checked the receipt it said I can only exchange it. Really upset with this service as now I am stuck with an expensive dress that doesn’t work with the accessories I already have at home.

Schöne Auswahl an Kleidern.

Ging in den Store um einen Icon Coat zu probieren. Die Verkäuferin war sehr freundlich und professionell. Weil ich nicht wusste, welche der Grössen mir am besten passen würde, bat ich sie um Rat- sie wusste sofort welche der Grössen besser war und hat mir dies ehrlich mitgeteilt. Das war sehr hilfreich. Obwohl ich den Coat lieber online bestellen wollte (freue mich auf das schöne Wrapping etc.), hat sie mich sehr freundlich bedient. Werde definitiv wieder kommen und dort etwas kaufen. Vielen Dank!

The russian lady who helped me was very knowledgeable about the coats and answered all my questions. Moreover she has offered different solutions and was not pushy on buying anything. The store is located in old town of Zurich and is easy to find. There are two floors and lots of options to choose from.

Love this shop! Their items specially their coats are amazing! But the staff is also so nice and accommodating. Recommend here if you are looking for a great coat or any special item 😀

sehr gute Präsentation der jeweiligen Modekollektion; sehr freundliche, kompetente, motivierte und sympathische Betreuung .. sehr gerne wieder