Starbucks
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78208
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+16132361743
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https://www.starbucks.ca/store...
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https://www.doordash.com/en-CA...
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Preston Square, 349 Preston St, Ottawa, ON K1S 5N4, Canada
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Anonymous
09-19-2023 18:49The staff here can be very unprofessional and everytime I order a drink here, there is some sort of issue with it.. either they forget, make it wrong, or make a completely different item...the last time I was there (last Sunday), I waited 25+ mins for two lattes. I checked in with them after 20 mins only to find out they put my order in the system incorrectly. Which is fine, I get that this stuff happens. I've worked at cafes in the past. But, they blamed me for my order being incorrect and then charging me incorrectly. I waisted my time and was blamed for their mess up. I asked for a refund because I didn't get my order and waited over 30 mins by this time.. then was blamed for their error. PS I ordered at the cash (not through the app). I got my refund but they did not refund the tip I left... so I still ended up paying for a horrible experience and to be blamed for their incompetence. Would not recommend this location.. especially on a weekend.
Anonymous
06-12-2023 07:23Very dismissive, argumentative and etc.. why is it hard to get an order right here. The main summer drink is never consistently done properly. You ask for soy substitute they add a bunch of extra stuff you never requested. Then want to argue with you when it’s’ brought to their attention. I think I know what I ordered IN MY DRINK. u0026 they make asking for water on a hot summer day a hassle. u0026 it’s always that one man. with blue hair tips.
Anonymous
05-06-2023 18:11Absolutely brilliant team. Erin and her team were full of joy, helpful and honestly made my afternoon. I ended up spilling my espresso, and Steve came right over to help out, clean up, and even offered me another one. What a treat to be here, thank you to Steve, Erin and the team. Michael
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