Best Buy

I just had the best experience ever while shopping at Best Buy for computers and attachments. Jory answered every question I asked, and showed me a few new accessories. I will go back for my next purchase. There were three of us in the store and he listened to our needs and spoke equally to each us. We ranged in age from 15 to 75. This is a family store. We left feeling happy and smarter. I had researched this purchase and in some stores I wasn't even approached by salespeople. Kudos to Jory and Best Buy on Eighth Street in Saskatoon. We met Richard near the end of our transaction and he confirmed that we had made the right decisions. It was a fabulous visit.

They've pretty much destroyed the local computer business's without providing affordable pricing. It's too bad, the service is not good. Otherwise, not very happy with them but when it comes down to it they do use their buying power to get items in as quick as possible when requested. I would never buy a large ticket item from them but the small stuff sure.

Great Customer service by Karan in wireless department. Tried everything possible to get me a great deal with Rogers and Geek Squad. Great experience.

Went in to buy a very basic laptop first location apparently didn't have any but said the other location does, went to the second location, first salesman was going to get the laptop, I waited for about 15 minutes and seen he was helping someone else out, asked another salesman who said that the laptop was a piece of junk and I shouldn't buy it, didn't try to sell me anything as I told him I only needed something basic and for mobility so he said get a chrome book, ok where are they I asked, couldn't even take the time to show me where they are and ended up helping someone else, so I left and went to staples and bought a laptop there and the salesman there explained why the basic one wouldn't be recommended but found one a little more that would give me future capabilities if I ended up using it for more than what I was planning on. All and all best buy has the laziest, no ability to sell and nothing remotely close to customer service. I will never purchase anything from best buy in the future.

30 day return policy, in my opinion is very different from a warranty issue. Absolutely zero warranty support. Should have been a very simple exchange, with the original receipt in hand.