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Anonymous
09-05-2023 14:29Bad customer service. Took my car in after I had a flat, paid around $700 for some tire replacements, an alignment and an oil change. Picked up my car and it started making a whirring sound when I drove. When I took my car back to inquire about the new sound following the work I had done, the staff were not helpful. I was told I would need to leave my car and that it may or may not be looked at that same day. I asked if they prioritized customers returning due to issues following a repair and was told no. Finally, as I’m signing some papers another customer comes in and asks if they would have time to squeeze them in right then and there and they said they could! Anyways, I appreciate the work the mechanics do but the whole experience with the customer service representatives was very bad and I will not be going back!
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