Accessotronik/Gervais Electronics

The staff here have always been super helpful and polite. Keeping the store stocked seems to be an issue however. Often times when walking in, it seems as though half of the hangers that hold stock in the store are empty waiting for restocking. More times than not, I've come by for a common value potentiometer, or some other common component I need in a pinch, but the hanger is empty, and I'm advised it would be at least a few weeks before more stock came in or to order one. I think this store would definitely see value in a proactive inventory ordering approach, so they aren't regularly out of so many items.

This is just a great store if you're a hobbyist..though it does seem professional, and I'm sure pros use it too. Very helpful staff.

It's merged with Active Tech and is seriously a great place to have in the city for any hobbyist or really anyone who's looking for some random little electronics components, heat shrink, wire, or soldering stuff. Nice to be able to take a look in person to make sure something is the right size or whatever rather than buying online. The staff are also super friendly and happy to help you with whatever you need. Great place.

Awesome to have a place where components are available off a shelf. Great service!

Place has great amazing service. I love the selection here. One of the best computer stores in Ottawa. My wife and a frequent this place and we do a lot of or pc shopping for our needs here. I spend way too much money into this place. LAST week I went in and spent almost 6Gs on about 12Gs worth of goods. 50% Savings from the usual pc places I used to visit. Not even stressing about the money. It was well spent for sure no doubt.

Great shop! Walked in with the item I was looking to.fix to pin point the part. The gentleman at the counter knew exactly where in the aisles the parts are located and I even learned a few things along the way about certain switches and industry standard sizes! Left feeling better than when I walked in and gained some knowledge!!

Mediocre at best, staff super helpful, but never have any stock on things I am looking for... Certain older items, that have been on the shelf for a while, based on the age of the package, are too expensive for what they are in relation to modern electronics. Eg. Xmas tree kit is almost the same price as assorted arduino shields. A message to the head office, please stock more...

I recently needed various electronic parts for a project. Things evolved during the project so I had to go to the store 4 times. Each time I received great service from Luc Therien at the Ottawa location on Industrial Ave. He helped me find the parts I needed and also provided advice on use of the parts and some solutions to some issues. He did it all in a pleasant manner. This kind of expertise and service is a little uncommon these days. That makes what Luc did even more noteworthy.