Staples

My favourite Staples location. It's big enough to accommodate many products and services. Picked up the ink toner for the printer, some pocket-diaries, and pages. - Many services related to printing, digital marketing etc., provided here both for professionals and personal. - Nice location. - Tidy and organised; you easily find the stuff you're looking for. - Nobody came to provide assistance, but that's okay, I didn't need any today. Lol. - Wasn't busy at all around 3ish.

Very convenient, especially for printing services, although the store itself is not as complete as the one at Bank St. I use the same-day photo print service, and despite ordering before 12 pm, when I got there by the end of the day, my photos were not ready and I had to wait. Also, their standard print paper is of subpar quality. I would pay the extra 0,05 for better quality. The only reason I went with the regular option was for the same-day pick up, which wasn't really great as mentioned before.

I can't speak for the rest of the departments, but the printing and photocopies dep was fast and friendly. I had 2 young kids with me, and they were very quick helping me. The customer service representatives were very friendly.

I would like to report the behavior of one of your employees at 1233 Donald St Unit 20, Ottawa, ON K1J 8W3. I was planning on making office purchases. When I entered the store I took off the sunglasses to put them in my backpack. One of your employees came to impolitely order me to close my backpack. I explained to him that I opened it to put the sunglasses in. He insisted that I close my backpack. I replied to him, in front of the customers, that I am leaving the store because I don't buy where 'professionals' behave badly with customers. I'm really disappointed, I had a good image of Staples.