GREEN CAR TIRES

Initially my experience started off well with the smooth online process. However after waiting 2 to 3 hours of installation of a brand new package close to $3,000 I was told to come back the next day to have my air pressure in my car checked out as the reading inside was off... Went back the next day only to be told that I need to wait another 30 minutes to an hour to get air pressure done... Ended up going to limitless Tire to have it done and I think I will continue going to limitless tire for all my tire needs ....you spend a little bit more but at least you get proper customer service and when they do your tire change overs or purchase they're letting you leave there with the right tire pressure and everything... Super disappointed with the ending of my purchase with green car tires

The easy to navigate website was what sold me on getting my winter tire setup from Green Car Tires, ordered a tire and wheel package online and had it installed last week with no complaints. Although it is peak season these guys had superb customer service for everyone that walked in. Call ahead to make sure they have your tires, be patient while you’re there as they are juggling a lot and it’ll be a great experience. Would recommend to any friends or family without hesitation !

I recently had a highly frustrating experience at Green Car Tires and feel compelled to share my disappointment. On Saturday morning at 9:30, I visited the store in search of winter tires for my vehicle. After considering my options, I decided to go with a used set available in their store based on their recommendation. Here's where the ordeal began. I was informed that due to a high volume of appointments, it would take 2 to 3 hours to have the tires installed. I was advised to book an appointment for 14:00 and duly arrived at 13:50. Little did I know that this would be the start of a two-hour ordeal, during which I was left waiting with my young child. Despite the significant delay, no one bothered to explain or apologize for the extended wait. The lack of communication and disregard for customers' time was incredibly disappointing. In any service industry, especially one dealing with something as crucial as tires, a basic level of discipline and commitment is expected. Feeling frustrated and inconvenienced, I made the difficult decision to leave without having the tires installed. If Green Car Tires cannot manage their appointments efficiently, it raises serious concerns about the quality of service and the trustworthiness of their used tires.

Really helpful over the phone, but the tire change took 1.5hrs (not an hour) even though I booked ahead. They have some couches in the waiting area to use. Cost $1400 for new winter tires on steel rims with tire change.

Today, I went to inspect my tire because it got punctured by a large nail. The owner was very friendly and the staff were highly professional. There were also two adorable dogs. I will definitely come back.

Extremely unsatisfied with the install and service from this shop. Waited over 3.5 hours. When I picked up the car, the car was pulling to the left. The tire pressure were all off, the installer never checked the pressure as it was ranging from 38, 42, 46, 52 psi on all 4 tires. The wheel weights were not applied properly, they were sticked at an angle. One of the rims were scratched by probably laying on the floor the wrong side? The summer set was not placed properly in the car, they just threw it in the car and rolled around while I was driving. I asked for a slight refund on the labour and they will not do any discount at all. This shouldn't be my job to check pressure, reposition wheels in the car when this should be their job that they do every day!

I was referred to them by one of my colleague who has been a their loyal customer for a long time and now I know why. I ordered set a of all weather tires and they brought it to their location by the next business day, however at the time of installation found out that the tires won't fit in my car as I ordered incorrect size. They went extra mile and managed a set of tires on the same day and got them installed. I was really amazed by their professionalism and exceptional customer service. On top of that they gave me an unbeatable price for the tires. I would definitely recommend Green Car Tires.