Auto Masters Perth Northbridge

My park brake snapped and these guys booked us in when many others had no room. Super efficient, excellent same day repair for a good price - but best of all - the car (which truly was incredibly dirty from 3 teenagers and serial neglect) was returned totally vacuumed and clean as a whistle. Above u0026 beyond. I’m almost glad my brake broke. 🙌🙏🙂

We service our business cars here and have been happy with the quality of the service. For the last service they recorded a video showing all parts of the car and explaining condition and their recommendations. They usually quote a long list of repairs and then we discuss and decide which are the most important to do. In terms of price there was no difference between Hyundai service centre and Auto Masters for us.

Used to be good, but service went down hill quickly as the previous manager left. I used to be their customer for years and would always follow the previous manager's advises as he would clearly explain his reasons, and try to save me couple bucks here and there, and the service was excellent. He quit, and the 2 services I had afterwards were horrible, especially the last one. I agreed for their quote of 3k to replace the suspension, and after the service? I lost 3k and got a damaged car. Constant creaking when I turn, and when I took the car to another place to check and service, it costed me 1k more to fix some of the creaking noise, and the whole suspension needed to be taken off and re-check which may cost even more. I'm not going to any Automaster ever again. To their credit, when I complained about the service directly using their form, they did offer to have the suspension re-check, but I declined the offer. They lost my trust, and I'm not letting them touch my car again in fear of further damages Edit to provide my reply to the owner and prove that I'm not randomly putting negative reviews: I'm not using my real life details for online emails, so of course I won't appear in your database. I'm not coming back to Automaster no matter what. I left my review to inform other people, don't want any compensation or discuss anything.